Notifications

Signavio Workflow Accelerator sends a variety of email notifications, to keep process participants up-to-date with cases they work on and to avoid task handover delays when someone assigns a task.

Most of the notifications are sent immediately in a single email.

The following notifications are sent with a delay (of up to 60 minutes) to group them if possible:

  • Task created
  • Task assigned
  • Mentioned in a comment
  • Replied to a comment

Before sending a notification, Workflow Accelerator checks whether it is still required. For example, task notifications are no longer sent for completed tasks.

Disabling notifications

You can disable some notifications by unchecking Receive notifications via email in Preferences.

The following notifications are still sent, even if notifications are disabled:

  • Case due
  • Task due
  • Task escalated
  • Scheduled reminders